Need to Return a product?
Satisfying our customers is a business philosophy
that we respect, practice, and emphasize.
Should you need to return a product to
GreyhoundMagnets.com, you'll need to request a Return Merchandise
Authorization (RMA) number. This can be done by contacting our
service department at
service@greyhoundmagnets.com,
or by telephone. NO returns of any type will be accepted without
an RMA.
To request an RMA:
By phone: (502) 821-7345
By e-mail:
service@greyhoundmagnets.com
We'll need the following information to authorize your
return:
- Customer name
- Date of purchase
- Item purchased
- Nature of the problem
In general, GreyhoundMagnets.com
accepts returns on merchandise from select manufacturers within
30
days. However, GreyhoundMagnets.com reserves the right to authorize product returns
beyond 30 days from the invoice date. Returns within 30 days from purchase date can be for exchange, replacement refund or credit at the discretion of GreyhoundMagnets.com.
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